Steven A. Sutkus

59 McKinley Ave, Chicopee, MA 01013 

(413) 885-1497, s.sutkus@yahoo.com

 

 

Summary

Innovative hands-on resolutions oriented manager/senior technician experienced with home security and television cable systems. Supervised various warehouse operations and food service operations.  Manage multiple projects on time and in budget.  Flexible with handling a variety of tasks and priorities.

 

Technical Skills

Customer Service                                                        Supervisor                                          Project Planner Product Repair                                          Equipment Specification                            System Installation

 

 

Professional Experience

East Coast Cable and Communication, Westfield, MA                                                           2005 –2012

  Warehouse Supervisor

·         Supervise warehouse personnel, daily operations and work flow.

·         Receive and count stock items, and record data manually or using computer.

·         Pack and unpack items to be stocked on shelves in warehouse.

·         Drive trucks in order to pick up incoming stock or to deliver equipment to designated locations.

·         Prepare and maintain records and reports of inventories, price lists, shortages, shipments, expenditures, and goods used or issued.

·         Distribute materials, products, parts, and supplies to customers or coworkers, based on information from incoming requisitions.

   Cable Senior Level Technician            

·         Install, service, and repair cable, internet and phone.

·         Repair or replace faulty equipment such as defective and damaged cable wires, switching system components, and associated equipment.

·         Confer with customers to determine the nature of problems or to explain repairs and make service calls to repair units in customers' homes, or return units to shops for repairs.

 

ADT, West Springfield, MA                                                                                                                2000 – 2004

Security Technician 

·         Install, maintain, or repair security systems, alarm devices and related equipment in commercial and residential settings.

·         Test and repair circuits and sensors, following wiring and system specifications.

·         Demonstrate systems for customers, and explain details such as the causes and consequences of false alarms.

 

   Waldbaums Food Mart, Rocky Hill, CT                                                                                     1986 – 1999    

   Night Store Manager

·         Supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.

·         Inventory stock and reorder when inventory drops to a specified level.

·         Enforce safety, health, and security rules.

·         Ensure that the store is clean and help organize shelves and displays.

Steven A. Sutkus resume (continued)

 

 

Professional Experience

 

United States Air Force                                                                                     1978 - 1982

Crew Chief - Active Duty Sergeant

·         Manage and mentor a high technical skilled maintenance crew to aircraft procedures and operations.

·         Troubleshoot and repair aircrafts on wing as a team leader and skilled certified technician.

·         Supervised aircraft scheduled maintenance and on-demand maintenance.

 

 

Education

·         Doherty Memorial High School, Worcester, MA

·         Air Force NCO Academy

 

 

Professional Development

·         Attended company courses and received professional development in cable technology and home security systems.

·         Took courses in crew chief supervision and maintenance procedures.

 

 

Awards

·         Received Maintenance Professional of Year in Air Force unit.